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AI-powered tools that transform delivery

From foundation remediation to project execution, our ServiceNow solutions compress timelines, reduce costs, and unlock AI capabilities.

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ServiceNow CSDM

SOLO

AI Powered CSDM Agent

The foundation work that blocks everything else, now automated. SOLO transforms months of manual ServiceNow CSDM work into weeks of intelligent automation within your ServiceNow platform.

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ServiceNow Delivery

Digital Twins

Project Delivery Agents

Every Eclipse AI consultant operates with a team of AI agents. One person delivers the output of an entire team for ServiceNow implementations through AI augmentation.

Meet the Agents
AI-Powered CSDM Agent

The foundation work that blocks everything else, now automated.

SOLO transforms months of manual CSDM work into weeks of intelligent automation.

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Weeks

CSDM Remediation, Accelerated

Single Quarter

To production-ready maturity

Smaller Team

Same quality, AI-augmented delivery

Why SOLO exists

Every ServiceNow AI capability (Now Assist, AI Agents, Control Tower) depends on accurate ServiceNow CSDM data. But traditional CSDM implementations take 9-12 months and cost hundreds of thousands in consulting fees. Most never reach maturity.

SOLO changes that. Our AI agent automates the tedious discovery, mapping, and reconciliation work that blocks everything else. It encapsulates patterns, rules, and best practices from dozens of enterprise implementations.

What SOLO delivers

Four capabilities that transform CSDM from a multi-year project to a multi-month accelerator.

1

Discovery & Mapping

Auto-maps your service architecture to CSDM classes. No more manual spreadsheet work.

2

Data Reconciliation

Identifies duplicates, conflicts, and data quality issues across your CMDB.

3

Automated Fixes

Applies corrections based on best-practice rules. Human review for edge cases only.

4

Maturity Acceleration

Level 1 to Level 3+ faster than ever. Your platform ready for AI capabilities.

Project Delivery Agents

AI Agents as Our Delivery Team

Every Eclipse AI consultant operates with a team of AI agents. Digital twins that handle the heavy lifting of ServiceNow delivery.

See How It Works
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7

Specialized AI delivery agents

1 = Team

One consultant, team-level output

30-40%

Lower delivery costs

Why Digital Twins exist

Traditional consultancies staff ServiceNow projects with analysts, architects, project managers, testers, and technical writers. Each billing premium day rates. Their model rewards slow delivery.

We built AI agents that handle these functions for ServiceNow implementations. Our consultants focus on strategic guidance and the expertise from 25+ years of FTSE 100 ServiceNow delivery. The result? Same quality, faster delivery, lower cost.

Meet the Agents

Click any agent to learn more about their capabilities.

Phase 1: Define Service Capability & Solution Design

Business Analyst

AI Agent

Transforms requirements into structured specifications in hours, not days.

Enterprise Architect

AI Agent

Evaluates architecture against ServiceNow best practices and enterprise standards.

Solution Architect

AI Agent

Converts requirements into technical solution designs with compliance built in.

Phase 2: Project & Delivery Oversight

Iris

Project Manager Agent

Tracks progress, manages dependencies, generates status reports automatically.

Technical Architect

AI Agent

Reviews configurations against standards and validates data model integrity.

Lens

Oversight Agent

Quality oversight across all delivery phases with automated compliance checking.

Phase 4: Automate Test, Deploy & Handover

Umbra

Testing Manager Agent

Generates test cases, executes validation scripts, documents results automatically.

DocGen

Documentation Agent

Produces handover documentation and user guides as delivery progresses.

Featured Agents

Umbra illustration

Umbra

ServiceNow Testing Agent

Generates ServiceNow test cases from requirements, executes validation scripts, and documents results. Catches configuration issues before they reach production. What traditionally requires dedicated QA resources happens automatically.

DocGen illustration

DocGen

ServiceNow Documentation Agent

Produces ServiceNow handover documentation, user guides, and technical specifications as delivery progresses. No more documentation sprints at project end. Documentation builds continuously.

Ready to fix your foundation? Let's talk.

We start with discovery to understand your challenges and goals. Let's discuss what's possible.