Regulatory Compliance
Network and Information Security, mapped to your services.
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NIS expands cybersecurity requirements across essential and important entities. As a ServiceNow Platform Partner, we implement NIS controls on the ServiceNow GRC platform, connected to your actual service landscape.
Prepare for NISThe NIS Directive (EU 2022/2555) significantly expands the scope of cybersecurity requirements across Europe. It covers more sectors, imposes stricter obligations, and introduces substantial penalties for non-compliance. Article 21 defines the risk-management measures. We implement them on the ServiceNow GRC platform.
NIS Article 21 requirements we address
Cybersecurity risk-management measures implemented on the ServiceNow GRC platform, mapped to your service architecture.
Risk Analysis and Security Policies
Policies on risk analysis and information system security. Risk assessment frameworks aligned with your service landscape.
Incident Handling
Incident detection, response, and notification within 24/72-hour SLAs. Automated workflows for regulatory reporting.
Supply Chain Security
Supplier assessment workflows. Vendor risk visibility. Security requirements in procurement and third-party relationships.
Business Continuity
Business continuity management and crisis management. Backup management and disaster recovery linked to service dependencies.
Who must comply with NIS?
E Essential Entities
Large organisations (250+ employees or €50M+ turnover) in critical sectors. Subject to proactive supervision and stricter penalties.
I Important Entities
Medium organisations (50+ employees or €10M+ turnover) in important sectors. Subject to ex-post supervision following incidents.
All 18 sectors covered by NIS
How we help across industries
NIS compliance challenges vary by sector. We implement ServiceNow solutions tailored to your industry's specific requirements.
Financial Services
Integrated compliance with DORA requirements. Unified risk registers across ICT and operational risk. Third-party vendor oversight aligned with supply chain security mandates.
Energy and Utilities
OT/IT convergence visibility. Critical infrastructure mapping to CSDM. Business continuity workflows linked to service dependencies and regulatory reporting.
Healthcare
Patient data protection controls. Medical device inventory integration. Incident response workflows with regulatory notification timelines for data breaches.
Transport and Logistics
Supply chain visibility across interconnected systems. Operational resilience planning for critical transport networks. Multi-site incident coordination.
Manufacturing
Production system security mapping. Supplier security assessment workflows. Vulnerability management across operational technology and enterprise IT.
Digital Services
Cloud infrastructure mapping. Customer notification workflows for significant incidents. Security policy automation for distributed service architectures.
Frequently asked questions
When does NIS apply?
NIS entered into force on 16 January 2023. EU member states had until 17 October 2024 to transpose the directive into national law. Organisations in scope should already be implementing compliance measures.
Does NIS apply to UK organisations?
NIS is an EU directive. UK organisations are subject to the original NIS Regulations 2018, though the UK government has indicated plans to update these requirements. UK companies with EU operations or providing services to EU entities may still be affected by NIS.
How does CSDM support NIS compliance?
NIS requires accurate asset inventories, supply chain oversight, and incident management capabilities. CSDM provides the service-centric data foundation needed to map controls to actual business services, ensuring your compliance controls are connected to real operational reality, not abstract assets.
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