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Freshworks - Get Started

Let's talk about your Freshworks journey

Standing Freshservice up from scratch, switching Freddy AI on properly, or taking service management beyond IT: wherever you are, we start with discovery.

Send us a message

Fill in the form and we'll get back to you within 24 hours.

Other ways to reach us

Email

info@eclipseai.ai

We typically respond within one business day.

LinkedIn

Eclipse AI Consulting

Follow us for service management and AI insights.

Location

United Kingdom

Remote-first consultancy serving global clients.

What to expect

A conversation, not a pitch

  1. 30 minutes, no sales pressure

    A straightforward conversation about where you are with Freshservice today.

  2. Your challenges and objectives

    We listen first: the discussion is about your goals, not our slides.

  3. An honest suitability assessment

    Including whether Freshservice is the right platform for you at all. We hold both partnerships, so it is a recommendation you can trust.

  4. A clear path forward

    If we proceed, you'll know exactly what happens next: typical start within 2-4 weeks.