ServiceNow powered by AI
Built on Experience. Designed to Deliver.
Built on Experience. Designed to Deliver.
EclipseAIbringstogetherseasonedServiceNowpractitionerswith25+yearscombinedexperiencedeliveringenterpriseServiceNowandAIsolutions.We'venavigatedthecomplexitiesofdigitaltransformation,scaledmission-criticalsystems,anddrivenrealimpactatenterprisescale.
Now we bring that expertise with AI as the delivery multiplier.
ServiceNow Partner
Registered & Build


What We Do on ServiceNow
Three pillars. How we deliver intelligently.
Our approach combines speed, efficiency, and strategic governance to deliver lasting value.
Speed to Value
AI Accelerators
Automate the heavy lifting. Deliver results in weeks, not months.
Cost and Capacity
Smart Delivery
AI-augmented consultants. Lower your total cost of ownership.
Risk and Roadmap
Strategic Governance
Expert guidance for compliance and platform strategy.
Solutions that deliver
Purpose-built solutions for ServiceNow transformation and regulatory compliance.
AI CSDM Agent
SOLO
Our flagship AI-powered CSDM automation agent. It transforms months of manual work into weeks of intelligent automation.
See SOLO in actionSecurity, Risk and Resilience
Risk management that actually works, built on real services. 70% of IRM implementations underdeliver. We fix the foundation first.
Build IRM that works →DORA Compliance
Digital Operational Resilience, delivered on ServiceNow. DORA enforcement is live. We implement DORA controls mapped to actual services.
Achieve DORA compliance →NIS Compliance
Network and Information Security, mapped to your services. NIS expands cybersecurity requirements across essential and important entities.
Prepare for NIS →Weeks
CSDM Remediation, Accelerated
Single Quarter
To production-ready maturity
Smaller Team
Same quality, AI-augmented delivery
Expertise across regulated sectors
Financial Services & Banking
- DORA Implementation
- Important Business Services Mapping
- Third-Party Concentration Risk
Latest from the team
Recent Articles

Why Your LLM Gives Different Answers Every Time
Understanding LLM temperature, top-p sampling, and reproducibility for enterprise applications. Learn to control AI output variability.

Your Organisation Is Not Service Aware
Most enterprises believe they understand their services. Learn why CSDM adoption fails and how to build genuine service awareness in ServiceNow.

The Lie About AI and Your Data
The AI vendor promise of 'we'll clean your data' is a myth. Learn why data quality must precede AI deployment and how to break this pattern.

AI-Driven Development: The Engine Beneath
Explore DevOps mechanisms powering AI development: forking, containerisation, and testing. Part 4 of Incidents of Travel in AI.
Ready to fix your foundation? Let's talk.
We start with discovery to understand your challenges and goals. Let's discuss what's possible.
