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Webinar

SOLO: How AI Accelerates CSDM/CMDB Population for Operational Service Models

Monday, 20 July 2026
1:00 - 1:30 PM BST / 5:00 - 5:30 AM PDT

See how AI accelerates the journey from raw research to an accurate, CSDM-aligned Important Business Service model - a 30-minute live demo with Chris Jones.

Chris Jones - CTO, Eclipse AI

What you'll see

  • AI deep research agents build a comprehensive service model
  • The service model is automatically mapped to CSDM
  • The correct ServiceNow CMDB tables are populated automatically
  • Relationships are created across services, applications, infrastructure, and suppliers
  • The completed model enables blast radius analysis, Digital Portfolio Management (DPM), and Operational Resilience

Online event. A joining link will be sent to your registered email address before the session.

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We start with discovery to understand your challenges and goals. Let's discuss what's possible.